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Join the AMS Team!

Job Offerings

We live each day at Allegiance under a set of Core Values that we feel create our Brand.
We hire and reward those who demonstrate them. Conversely, we replace team members who cannot.

Being Accountable l Seeking Understanding l Having Passion | Fulfilling Dreams l Growing in Greatness

Sales Director - Charlotte, NC

Overview

We are looking for a trailblazer can lead a sales team to its full potential and yield results that exceed plan.

At Allegiance, we value leaders, sales warriors and those at the tip of the spear who drive top-line revenue.

We also seek team players and client-conscience individuals who want to make a difference for businesses by providing them the best in financial technology products at optimized costs.

Quite simply, Allegiance helps businesses to get paid. We remove friction from the payment process so business leaders can focus on what they do best… Building their business, not their back offices. And we are growing our team that sells Allegiance’s value.

Must Be Able To:

Contribute as a major Stakeholder to plan, develop, organize, implement, direct and evaluate the organization’s sales & marketing functions and performance.
Lead a telesales team to achieve the organization’s monthly and quarterly sales goals.
Participate in the development of the corporation’s plan and programs as a strategic partner.
Provide input and leadership on the decision-making issues affecting the organization.
Contribute as a line-of-business owner and have responsibility & accountability of the Profit & Loss statement for the Sales department.

Enhance and/or develop, implement and enforce policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of the enterprise.

Develop training programs, call metrics and management of sales personnel to exceed personal and company goals.

APPLY IF YOU HAVE

Previous experience in telesales, sales or relationship management (financial sales are a plus)

Familiarity with CRM platforms and USE them.

Exceptional skill set for refining processes within the sales department.

A knack for building rapport and relationships with sales team and sales prospects.

Robust leadership, presentation & employee training skills.

A passion for growing an extraordinary sales department.

Vigorous desire for meeting deadlines and goals

The ability to listen with the intent to understand versus the intent to simply reply

OPPORTUNITY & BENEFITS

Allegiance Merchant Services is a rapidly growing company, and we are constantly adding creating new opportunities for our employees and the company as a whole. Along with growth opportunities we offer:

Monthly team compensation at quota, which includes an annual salary of $80,000
Quarterly bonuses that can double your commission payments
Annualized compensation target of $150,000
FREE health insurance enrollment with opportunity to add family members
401(k) plan
Paid vacation, holidays, and sick days
A really cool workplace in the heart of Plaza Midwood

SALES Development Representative - Charlotte, NC

Overview

We are looking for fearless competitors who want to learn and grow their careers with a company of experienced, seasoned sales professionals. If selling is the path you’re drawn to pursue, we will teach you skills that you can use throughout your sales career.

At Allegiance, we value sales warriors. And we have a passion for training entry-level salespeople to become selling machines.

We also value team players and client-conscience individuals who want to make a difference for businesses by providing them the best in financial technology products.

Quite simply, Allegiance helps businesses to get paid. We remove friction from the payment process so business leaders can focus on what they do best… Building their business, not their back offices. And we are growing our team that sells Allegiance’s value.

Must Be Able To:

Conduct engaging and conversational calls to articulate the value-propositions we deliver our customers.
Focus on achieving call quotas (true sales warriors surpass them – we love those people)
Stay focused and keep your eye your goals while learning from the industry’s best
Compose professional email communications
Diligently follow up and track activity in the company CRM
Make the calls. We expect 75-85 a day when you start with Allegiance

APPLY IF YOU HAVE

A competitive desire to win
Zero hesitation approaching anyone in the room and striking up a conversation
A knack for building rapport and relationships
Strong presentation skills
A passion for meeting deadlines
The ability to listen with the intent to understand versus the intent to simply reply

OPPORTUNITY & BENEFITS

Allegiance Merchant Services is a rapidly growing company, and we are constantly adding creating new opportunities for our employees and the company as a whole. Along with growth opportunities we offer:

Annual Salary + Commissions with uncapped earning potential
Residual opportunities available
Quarterly bonuses that can double your commission payments.
Annualized compensation target between $36K to $55K for entry-level sales
FREE health insurance enrollment with opportunity to add family members on day-one
401(k) plan
Paid vacation, holidays, and sick days
A really cool workplace in the heart of Plaza Midwood

Client Experience Specialist - Charlotte, NC

Overview

We are looking for a motivated leader to strive for excellence in the merchant service industry.

We value team players and client-conscience individuals who want to make a difference for businesses by providing them the best in financial technology products and services.

Quite simply, Allegiance helps businesses to get paid. We remove friction from the payment process so business leaders can focus on what they do best… Building their business, not their back offices. And we are growing our team that sells Allegiance’s value.

As a Client Experience Specialist you will need to effectively answer and resolve customer service and terminal support inquiries from both merchants and partners. This is a B2B customer support role and the ideal candidate will have an excellent track record of providing exceptional customer service to internal and external customers. Daily customer support inquiries include, but are not limited to general customer service, terminal support, billing and statement questions, rate analysis, batch verification, terminal troubleshooting, file builds, downloads, various POS hardware and software solutions. Actively support customers by participating in outbound call campaigns and non-phone related tasks, special projects, and other support activities as required.

OPPORTUNITY & BENEFITS

Allegiance Merchant Services is a rapidly growing company, and we are constantly adding creating new opportunities for our employees and the company as a whole. Along with growth opportunities we offer:

Exceptional Industry Training
Recession-Proof Industry
Work hard, play hard environment that fosters teamwork.
Company Healthcare plan
401(k) plan
Paid vacation, holidays, and sick days

RESPONSIBILITIES

Ensure accurate and timely entry of merchant applications
Work with the sales representative, business owner or partner to resolve pending issues
Identify and resolve customer service and terminal support incoming phone calls and email.
Assist customers in setting up their Allegiance Merchant Services solutions
Educate merchants on products & services supported by Allegiance
Accurately record and track all merchant related calls into CRM and ticket management system
Educate merchants on online tools and other resources to optimize their business
Create and Update Daily/Weekly/Monthly reporting
Perform Outbound Calls for various campaigns and courtesy calls
 Account Updates & Maintenance
Create / Maintain and Update Department SOP’s
Assist sales team with equipment, gateway, and software installations.
Properly track productivity and meet monthly with manager to review and discuss progress
Support team in maintaining SLAs for the department.

SKILLS & QUALIFICATIONS

Bachelor’s Degree preferred or comparable experience
Strong data entry skills
Excellent organizational and communication skills
Must possess a good technical aptitude and ability to multi-task
Team player, good interpersonal skills with a high degree of initiative
Ability to participate in rotational on-call responsibilities
Knack for thriving in a fast-paced, multi-tasking environment
Willingness to grow and expand duties and assist where needed
Ability to work independently and as part of a team
Winning Attitude is a must!!!