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Join the AMS Team!

Job Offerings

We live each day at Allegiance under a set of Core Values that we feel create our Brand.
We hire and reward those who demonstrate them. Conversely, we replace team members who cannot.

Being Accountable l Seeking Understanding l Having Passion | Fulfilling Dreams l Growing in Greatness

Sales Development Representative (SDR) in Financial Technology

Overview

We seek fearless competitors who want to elevate their sales career with an established Fintech company based in Charlotte. Embark on a journey where your sales prowess meets cutting-edge technology, and together, we will shape the future of payments.

Are you an unstoppable force when it comes to sales? We’re seeking dynamic individuals who thrive on challenges and embrace perseverance as their guiding principle.

We also value team players and client-conscious individuals who want to make a difference for businesses by providing them the best in financial technology products.

Quite simply, Allegiance helps businesses to get paid. We remove friction from the payment process so business leaders can focus on what they do best… Building their business, not their back offices. And we are growing our team that sells Allegiance’s value.

In this role, you will have the opportunity to earn a competitive base salary, plus commission and bonuses, with no cap on your potential earnings!

Pay: $80,000 – $135,000

ROLES & RESPONSIBILITIES

Conduct engaging and conversational calls to articulate the value-propositions we deliver our customers.
Focus on achieving sales goals (true sales warriors surpass them – we love those people)
Learn from the industry’s best
Compose professional email communications
Diligently follow up and track activity in the company CRM
Make the calls and get WINS.

APPLY IF YOU HAVE

A competitive desire to win
Zero hesitation approaching anyone in the room and striking up a conversation
A knack for building rapport and relationships
Strong presentation skills
A passion for exceeding goals

OPPORTUNITY & BENEFITS

Allegiance Merchant Services is a rapidly growing company, and we are constantly adding creating new opportunities for our employees and the company as a whole. Along with growth opportunities we offer:

Competitive Base Salary 
Commission: Earn a percentage on each sale with uncapped earning potential
Quarterly bonuses that can double your commission payments
FREE health insurance enrollment with opportunity to add family members on day-one
401(k) plan
Paid vacation, holidays, and sick days
A really cool workplace in the heart of Plaza Midwood

Client Experience Specialist in Financial Technology

Overview

We are looking for a motivated self starter to strive for excellence in the merchant service industry.

We value team players and client-conscience individuals who want to make a difference for businesses by providing them the best in financial technology products and services.

Quite simply, Allegiance helps businesses to get paid. We remove friction from the payment process so business leaders can focus on what they do best… Building their business, not their back offices. And we are growing our team that sells Allegiance’s value.

As a Client Experience Specialist you will need to effectively answer and resolve customer service and terminal support inquiries from both merchants and partners. This is a B2B customer support role and the ideal candidate will have an excellent track record of providing exceptional customer service to internal and external customers. Daily customer support inquiries include, but are not limited to general customer service, terminal support, billing and statement questions, rate analysis, batch verification, terminal troubleshooting, file builds, downloads, various POS hardware and software solutions. Actively support customers by participating in outbound call campaigns and non-phone related tasks, special projects, and other support activities as required.

MUST BE ABLE TO

Ensure accurate and timely entry of merchant applications

Work with the sales representative, business owner or partner t resolve pending issues

Identify and resolve customer services and terminal support incoming phone calls and emails

Assist customers in setting up their Allegiance Merchant Services solutions

Educate merchants on products & services supported by Allegiance

Accurately record and track all merchant related calls into CRM and ticket management system

Educate merchants on online tools and other resources to optimize their business

Create and Update Daily/Weekly/Monthly reporting

Perform Outbound Calls for various campaigns and courtesy calls

Account Updates and Maintenance

Create / Maintain and Update Department SOP’s

Assist sales team with equipment, gateway and software installations

Properly track productivity and meet monthly with manager to review and discuss progress

Support team in maintaining SLAs for the department

APPLY IF YOU HAVE

Bachelor’s Degree preferred of comparable experience

Strong data entry skills

Excellent organizational and communication skills

Must possess a good technical aptitude and ability to multi-task

Team player, good interpersonal skills with a high degree of initiative

Ability to participate in rotational on-call responsibilities

Knack for thriving in a fast-paced, multi-tasking environment

Willingness to grow and expand duties and assist where needed

Ability to work independently and as part of a team

Winning Attitude is a must!!

OPPORTUNITY & BENEFITS

Allegiance Merchant Services is a rapidly growing company, and we are constantly adding creating new opportunities for our employees and the company as a whole. Along with growth opportunities we offer:

Exceptional training and coaching from internal management and third party training resources
FREE health insurance option for employees with opportunity to add family members
401(k) plan
Paid vacation, holidays, and sick days
Recession-proof industry
Work had, play hard environment in the heart of Plaza Midwood

Sales Director - Charlotte, NC

Overview

We are seeking a trailblazer who’s capable of leading a sales team to its fullest potential, while yielding results that exceed plan.

At Allegiance, we value leaders, sales warriors and those at the tip of the spear who drive top-line revenue.

We also seek team players and client-conscious individuals who want to make a difference for businesses by providing them the best in financial technology products at optimized costs.

Quite simply, Allegiance helps businesses to get paid. We remove friction from the payment process so business leaders can focus on what they do best… Building their business, not their back offices. And we are growing our team that sells Allegiance’s value.

MUST BE ABLE TO

Contribute as a major Stakeholder to plan, develop, organize, implement, direct and evaluate the organization’s sales & marketing functions and performance.
Lead a telesales team to achieve the organization’s monthly and quarterly sales goals.
Participate in the development of the corporation’s plan and programs as a strategic partner.
Provide input and leadership on the decision-making issues affecting the organization.
Contribute as a line-of-business owner and have responsibility & accountability of the Profit & Loss statement for the Sales department.

Enhance and/or develop, implement and enforce policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of the enterprise.

Develop training programs, call metrics and management of sales personnel to exceed personal and company goals.

APPLY IF YOU HAVE

Previous experience in telesales, sales or relationship management (financial sales are a plus)

Familiarity with CRM platforms and USE them.

Exceptional skill set for refining processes within the sales department.

A knack for building rapport and relationships with sales team and sales prospects.

Robust leadership, presentation & employee training skills.

A passion for growing an extraordinary sales department.

Vigorous desire for meeting deadlines and goals

The ability to listen with the intent to understand versus the intent to simply reply

OPPORTUNITY & BENEFITS

Allegiance Merchant Services is a rapidly growing company, and we are constantly adding creating new opportunities for our employees and the company as a whole. Along with growth opportunities we offer:

Monthly team compensation at quota, which includes an annual salary of $80,000
Quarterly bonuses that can double your commission payments
Annualized compensation target of $150,000
FREE health insurance enrollment with opportunity to add family members
401(k) plan
Paid vacation, holidays, and sick days
A really cool workplace in the heart of Plaza Midwood

Sales and Marketing Intern

Overview

Allegiance Merchant Services is an industry leading Fintech company committed to growing businesses through payment technologies, know-how and enthusiasm. Our full-service options include debit and credit card processing, electronic gift card processing, electronic check processing, merchant cash advance programs and e-commerce solutions. We give business leaders time to focus on what they do best, with less time entangled in the administrative burdens of collecting and reconciling payments.

We live each day at Allegiance adhering to our Core Values:

  • Being Accountable
  • Seeking Understanding
  • Having Passion
  • Fulfilling Dreams
  • Growing in Greatness

These values serve as our moral compass to guide Allegiance to thrive and succeed. We hire and reward those who demonstrate these values in their work and in their lives.

The payments landscape has changed. We are looking for bright, motivated, and hard-working individuals wanting to break away from the status quo. Come join us and help businesses to adapt to this new way of accepting payments.

THE OPPORTUNITY

We are seeking a highly motivated and creative individual to join Allegiance as a Sales and Marketing Intern. This internship offers the opportunity to gain experience in sales, marketing, and multimedia production. The primary project for this position involves creating and editing a catalog of videos to support our sales and marketing efforts. If you embrace a fast pace and aren’t afraid to be tossed into the deep end of the pool, then read on and apply to come work with us.

RESPONSIBILITIES

Learn Allegiance’s systems, products & solutions

Immerse yourself in the payment solutions industry

Collaborate with the marketing manager to create a catalog of engaging marketing videos

Edit and optimize video content using editing software to ensure high-quality output

Coordinate with sales team members and leadership to offer sales support

Diligently track activity in the company CRM

Support email campaigns

Special projects and tasks as assigned

SKILLS & QUALIFICATIONS

Current student working toward a bachelor’s degree

Excellent oral and written communication skills

Proficiency in video editing software

Exceptional problem-solving skills

Creative mindset with the ability to generate innovative ideas

Strong computer skills & knowledge in MS Office Suite and Adobe Software

Quickly learn and navigate company customer relationship management system

Ability to understand business objectives and translate to effective sales messaging

Highly detail oriented

Manage multiple projects simultaneously

Effective prioritization skills to meet deadlines

A winning attitude!

BENEFITS

Exceptional industry training.

Experience that is relevant to your career path and education.

Opportunity for growth in the company.

Recession-proof industry

Work hard, play hard environment that fosters teamwork.

Earn course credit (if applicable)